It's not about what you may ask for. It's about how we can delight you.
For most people, the word 'services' relates purely to facilitation efforts that are synonymous with diamond manufacture and trade. For most people, it's about offering convenience, speed and matching up to the expectations placed upon them by their clients and other stakeholders.
We're not most people. For us, very simply, it's about two things. The first is how to consistently and unerringly exceed all expectations placed on us, by underpromising and over-delivering. How to foresee every eventuality before it arises and to take steps to meet and nullify it. The second, that sets us apart, is how to proactively cross new frontiers in performance, boundaries that others deem impossible to reach.
We're not just about living up to a promise. We're about reading your mind and reading the future.
100
When it comes to diamonds, there's one point we're adamant about and that is the natural provenance of each and every stone we touch. We employ a series of proprietary processes and checks to ensure that the diamonds we deal in are natural and not synthetic. Mined from the earth and crafted with the proper systems and procedures, you can rest assured that when it comes to the verification of natural diamonds, our number is 100%.
check
Segregating and assorting diamonds into categories is a job that can be arduous, but is of vital importance. Our qualified assorters are provided with a system to ensure that assortment is done reliably, accurately and efficiently. Possessors of well honed colour differentiating abilities, our assorters are also aided by technology to help them reject any stones that do not match up to the exacting criteria specified.
beyond
Having worked for so long and so closely with various allied fields like jewellery design, we understand the importance of matching and bagging. We know, as well as our customers, that it is imperative that the stones possess more than enough similarities for them to look like they truly belong together. We understand the natural syzygy that is formed through competent matching and also the facilitation that comes with perfect bagging simply because we've spent a lifetime understanding our customers.
exactitude
Beyond colour, clarity and dimensions, there is a whole host of parameters that we believe must be met for precise calibration. Our teams work in a systematic manner to ensure that while each diamond may be unique, when set together in the specified way our clients request, they must look identical. Our parameters for calibration go beyond the industry norms and are set by ourselves, to a higher standard, the standard our patrons hold us to.